Sunday, June 8, 2014

Conflict Resolution Week 5

For Week 5, we discussed conflict resolution. We were asked

"Think about any disagreements, or conflicts, you have recently experienced or are currently experiencing at work with a supervisor or colleague, or someone in your personal life. Share at least two strategies you have learned about that might help you manage or resolve the conflict more productively, and why these strategies might be effective. For example, could you suggest a compromise? Could you look for a broader range of solutions to your disagreement? Could you use some of the principles of nonviolent communication or the 3 R's to better help you resolve this conflict?

Also, if appropriate, ask your colleagues for their input and advice regarding, if not specific problems, how they have learned to be more effective communicators as it relates to conflict resolution skills."


I would suggest that you take on a viewpoint of "how does this conflict affect the other person". When you do that, you will automatically have more understanding view point. I have also learned that each conflict is different, and must be treated as such. A compromise is not effective in a conflict that is about morals, or religious beliefs (in some cases. I have learned to not be so emotional when in the middle of a conflict, because it clouds judgement, creates impulsive descisions, and makes the person selfish. I could most likely use all of the skills learned this week, but the key is to know when to use certain ones.


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